You are here: Home › Terms & conditions
ANGLIAN MEAT PRODUCTS LIMITED
(a company registered in England under number 1548073
whose registered office is at Cawley House, 149-155 Canal Street
Nottingham NG1 7HR)
TERMS & CONDITIONS
It may be beneficial for you to read the Legal Notice below before using the Anglian Meat Products Limited website, sending e-mails to Anglian Meat Products Limited (‘Anglian Meat Products’) or submitting articles, polls or interacting in any way.
TERMS OF USE AND LEGAL RESTRICTIONS ATTENTION: PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS Anglian Meat Products WEBSITE. BY USING THIS WEBSITE YOU INDICATE THAT YOU ACCEPT THESE TERMS.
DELIVERY
We operate a comprehensive UK mainland distribution service excluding the Scottish highlands and Islands. The majority of our drivers have been with the Company for some years and are trained in delivering our products in first class condition direct to customers doorsteps. Unlike many other companies we have a reputation that is built on use of our own employees to deliver wherever possible rather than use of outside contractors. The only thing we ask of customers is that a minimum order of £60 is placed and we will charge only £4.25 plus VAT as the cost of delivery, irrespective of postcode.
Our vans will be in YOUR area at least once in every two weeks. When you are successfully registered as a website user we will notify you of the delivery day and this will remain the same day each week going forward, subject to bank holidays.
In order to give us time to ensure your products are packaged and distributed to the highest standards we request that orders are received by at least 10.00 am on the day prior to the day of delivery.
Delivery of goods other than on the relevant day is not possible.
Goods will be delivered between 8.00 am and 4.00 pm on the relevant delivery day and you must be available to accept the goods within those times. Upon delivery you will be required to sign as proof of receipt.
If you are not able to accept the goods we will leave a card providing the details of our attempt to deliver and advising you how you can re-arrange delivery. Whilst we attempt to keep our charges to a minimum, if we are unable to leave the goods through no fault of our own a further standard delivery charge may be levied prior to re-arranging delivery.
If you are not available to sign for your delivery and have left delivery instructions to that effect when placing your order, you will be deemed to accept the full risks of receipt of those goods. In this instance, in the event of a dispute, proof of delivery will be constituted by proof that our van driver has acted upon those instructions.
We cannot be held responsible for the non-performance of any aspect of order delivery arising as a result of incorrect information being provided. You may be responsible for the cost of delivery and return of the goods in these circumstances.
We shall not be liable for the non-performance of any aspect of order delivery arising as a result of circumstances beyond our control.
In the unlikely event that your order should fail to arrive on the relevant delivery day please advise us of the fact by e-mail at sales@anglianmeatproducts.co.uk within a period of 48 hours, providing us with your account number and delivery date, and we will investigate the reason and respond to you within a further period of 48 hours from receipt of your e-mail. If, as a result of our investigations, we fail to come up with an appropriate reason for non-delivery or are unable to locate a signed proof of delivery document your order will be deemed by us to be “lost”. In these circumstances you may either cancel your order and we will refund any amounts paid in full, or we will arrange for delivery of the goods on an alternative date.
We cannot be held liable for any consequential loss whatsoever as result of a product being “lost” or not arriving on time.
For every order placed you will receive an order confirmation, by e-mail, within 24 hours of placing that order with full details of products, prices and delivery details requested on that order. Please do not hesitate to contact us if confirmation is not received within that timeframe.
RETURNS
In the rare event that you wish to return a product to us you should notify us of the reason within 48 hours of receipt of the goods by e-mail at sales@anglianmeatproducts.co.uk. Returns should be made in the original, undamaged packaging, and we reserve the right to withhold a percentage of the refund value of returned goods if the product or packaging is in such a condition that the item needs to be reduced in price for resale. We would note that frozen product should be returned using the appropriate transport to preserve it’s condition otherwise no credit will be given for the return. Products should be returned to Anglian Meat Products, Threxton Road Industrial Estate, Watton, Norfolk, England IP25 6NG and proof of despatch emailed to us. Refunds will only be paid in respect of Products returned to us in accordance with these Terms for goods that are damaged or faulty.
CANCELLATION
We regret that we cannot accept cancellations of contracts for the purchase of perishable goods unless they arrive damaged, faulty or not the item that has been ordered. If any of these circumstances should prevail please use the procedures explained within the returns section above by notifying us within 48 hours of receipt of the goods and returning the goods accordingly.
This policy does not affect your statutory rights.
Definitions
‘Product’ means a product displayed for sale on the website;
‘Product Description’ means that part of the website where certain terms and conditions in respect of the individual Product are provided;
‘Special Conditions’ means any terms and conditions in the Product Description;
‘Users’ means the users of the website collectively;
‘Personal Information’ means the details provided by you on registration;
‘Cookies’ means small text files which our website places on your computer’s hard drive to store information about your shopping session and to identify your computer;.
‘UK Mainland’ means England, Wales and Scotland;
‘United Kingdom’ means England, Wales, Scotland, Northern Ireland and the Channel Islands;
Copyright
Anglian Meat Products either owns the intellectual property rights in the underlying HTML, text, images, audio clips, video clips, software and other content (collectively, the “Content”) that is made available to you on this website, or has obtained the permission of the owner of the intellectual property in such Content to use the Content on this website. Except as provided in these Terms, Anglian Meat Products prohibits the redistribution or copying of any Content on this website without its express written permission. Anglian Meat Products hereby authorises you to display on your computer, download and print pages of this website, subject to the following provisions:
(1) the copyright notice appears on all such printouts;
(2) the information will not be altered in any manner; and
(3) the Content is only to be used for personal educational and non-commercial use and will not be redistributed, broadcast or copied to any other media.
Trademark
The trademarks, logos, and service marks (collectively, the “Trademarks”) displayed on this website, including, but not limited to Naturesmenu, Anglian Meat Products, The UK BARF Club, Prize Choice, are registered and unregistered trademarks of Anglian Meat Products and others. Nothing contained on this website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark displayed on this website without the express written permission of Anglian Meat Products or such third party that may own the trademarks displayed on this website. Your misuse of the Trademarks or any other Content on this website is strictly prohibited.
Registration
To be eligible to purchase Products on this website and lawfully enter into and form contracts with this website under English law you must:
- Register by providing your real name, phone number, e-mail address, payment details and other requested information.
- Be over 18 years of age.
- Stipulate a delivery address in the United Kingdom. Please note that PO box numbers, hotels and accommodation addresses are not acceptable.
- Possess a valid credit or debit card issued by a bank acceptable to us.
By making an offer to buy a Product, you specifically authorise us to transmit information (including any updated information) or to obtain information about you from third parties from time to time, including but not limited to your debit or credit card number or credit reports, to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions.
Article Submissions
Anglian Meat Products reserves the right to edit, re-purpose or re-publish all articles submitted to Anglian Meat Products in any medium for any reason with proper credit to the author. Proper credit is defined as the author’s name and where possible a link to the author’s website and/or e-mail address, when such information has been included in the submission. The publication of any articles submitted to Anglian Meat Products is solely at the discretion of Anglian Meat Products.
External Links
Anglian Meat Products may have (hypertext) links to other unaffiliated websites. Linking to such websites is at your own risk. Anglian Meat Products has not reviewed all of the content of such linked websites and is not responsible for the content of any such linked website. Any (hypertext) links contained on this website shall not be construed as an endorsement by Anglian Meat Products of any such linked website.
Promotions
Any promotional content contained on this website is subject to inventory availability. Anglian Meat Products reserves the right to cancel or modify any such promotion at any time and without notice.
Use of the website
Access
You are provided with access to this website in accordance with these Terms and any orders placed by you or on your behalf in respect of any of the Products must be placed strictly in accordance with these Terms.
Registration
You warrant that:
- The Personal Information that you are required to provide when you register as a customer of ours is true, accurate, current and complete in all respects; and
- You will notify us by e-mail immediately of any changes to the Personal Information.
You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.
Indemnity
You agree fully to indemnify, defend and hold Anglian Meat Products and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Terms by you or anyone you are responsible for or any other liabilities arising out of your use of this website, or the use by any other person accessing the website using your shopping account and/or your Personal Information.
Description of Products
Each Product purchased is sold subject to its Product Description which sets out any additional Specific Conditions related to that Product.
Orders
We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the website.
Contract creation and electronic contracting
The technical steps required to create the contract between you and us are as follows:
- You apply to be a website user and will receive your authorised account number and appropriate delivery day.
- You place the order for your products on the website by pressing the confirm order button at the end of the checkout process.
- We will send to you an order acknowledgement email detailing the products you have ordered. This is not an order confirmation or order acceptance from us.
- Order acceptance and the creation of the contract between you and us will take place on the despatch to you of the Products ordered.
We may but are not obliged to notify you of our non-acceptance of an order made by you. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any Product from this Website whether or not that Product has been sold; removing or editing any materials or content on the Website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
The contract will be concluded in English.
Pricing
Prices exclude VAT at the prevailing rate within the United Kingdom and delivery cost unless otherwise stated.
Payment
Payment can be made by any of the methods specified in the payment section of this website and payment will be debited and cleared from your account as set out in the payment section of this website. You confirm that the credit, debit or store card that is being used is yours.
All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery.
Gift Vouchers
Gift vouchers may not be used to purchase Products from the website.
Notice
THE CONTENT OF THIS WEBSITE IS PROVIDED “AS IS” WITHOUT ANY WARRANTIES OF ANY KIND INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY. Although Anglian Meat Products uses reasonable efforts to maintain the accuracy and currency of the Content of this website, Anglian Meat Products makes no warranties or representations as to its accuracy or currency. This website may contain typographical errors and technical inaccuracies. Anglian Meat Products assumes no liability or responsibility for any errors or omissions in the content of this website. Although Anglian Meat Products uses reasonable efforts to ensure that all software provided at this website, or as a link from this website, is suitable for use on a wide variety of computer systems, you should take reasonable and appropriate precautions to scan for computer viruses and ensure compatibility of the software with your specific computer system. Anglian Meat Products may update and/or modify the information contained on this website at any time and without notice.
Limitation of Liability
SAVE IN RESPECT OF DEATH OR PERSONAL INJURY ARISING DUE TO THE NEGLIGENCE OF ANGLIAN MEAT PRODUCTS OR THOSE FOR WHOM IT IS RESPONSIBLE, IN NO EVENT WILL Anglian Meat Products, ITS AFFILIATES, SUPPLIERS OR OTHER THIRD PARTIES MENTIONED IN THIS WEBSITE BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES RESULTING FROM LOST PROFITS, LOSS OF PROSPECTIVE ECONOMIC ADVANTAGE, LOST DATA OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THIS WEBSITE, ANY WEBSITES LINKED TO THIS WEBSITE, OR THE CONTENT CONTAINED ON ANY OR ALL SUCH WEBSITES, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANOTHER PARTY. IF YOUR USE OF THE CONTENT ON THIS SITE RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATA, YOU ASSUME ALL COSTS THEREOF.
This does not affect your statutory rights as a consumer, nor does it affect your contract cancellation rights.
General
If you breach any of these Terms, your authorisation to use this website automatically terminates and you must immediately destroy any downloaded or printed Content. Anglian Meat Products will aggressively enforce its intellectual property rights to the fullest extent of the law. If any provision of these Terms shall be unlawful, void or unenforceable for any reason, then any such provision shall be deemed severable to the extent that it is unlawful, void or unenforceable, but shall not affect the validity or enforceability of the remaining provisions. Anglian Meat Products may at any time with or without notice revise these Terms by updating this posting. You are bound by any such revisions if you continue to use the website and should therefore periodically visit this page to review the then current Terms.
Waiver
No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.
Survival
Each provision of the Terms shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.
Entire agreement
These Terms govern our relationship with you.
You confirm that, in agreeing to accept the Terms, you have not relied on any representation save insofar as the same has expressly been made a term of these Terms and you agree that you shall have no remedy in respect of any representation. Your Statutory Rights are not affected by these terms and conditions.
Nothing in this Clause shall limit or exclude our liability in respect of any fraudulent or negligent misrepresentation whether or not such has become a term of the Terms.
For our Privacy Policy, please click here.
