Natures Menu receives Feefo Gold Trusted Service Award 2019

We are thrilled to have won the Feefo Gold Trusted Service Award 2019 which recognises businesses that “go above and beyond for delivering customer service.”

Feefo is used by businesses to collect genuine reviews from their verified customers. This is the third time running we have earned the award as we received 2,939 five-star reviews in 2018.

Managing Director, Craig Taylor said: “It’s a fantastic achievement to receive this award from Feefo for the third year running and to be recognised for delivering an exceptional service to our customers.”

“Our team of trained experts, all qualified in Raw Advisor training, listen, understand and respond to their customer needs and constantly strive to make the whole customer experience as enjoyable and effortless as possible.”

To achieve the Gold Trusted Service 2019 award, a business must collect at least 50 reviews between January 1st, 2018 and December 31st, 2018 and achieve a Feefo service rating of at least 4.5 during this period.

Matt West, CEO at Feefo, commented: “The Trusted Service award has always been about recognising those companies that excel beyond the norm. This year we’ve seen many remarkable businesses leveraging the full potential of Feefo to provide outstanding levels of experience for their customers – and rightly being awarded our most prestigious accreditation. "

Here’s just a few examples of our fantastic reviews.

A review from our Feefo awards.

A five star review from Feefo

Review from a customer who has bought Natures Menu