We've made it easy for you to be well stocked with all your pet's favourite Natures Menu goodies.
We're pleased to be able to offer free delivery when you spend over £29. Your order will be shipped with delivery experts DPD or in one of our green Natures Menu temperature-controlled vans, arriving at your home in perfect condition for your pet's next delicious real meal.
We'll save your order history so next time you login you'll be able to place your order again in a couple of clicks. We know life gets busy, so we want you to have the peace of mind knowing your pet always has a good meal in store.
As soon as your order has left our depot you'll receive a Track and Trace notification by email. You'll be able to keep an eye on its progress. If you're not going to be at home when it arrives, our drivers can leave your order in a safe place. Just let us know in the notes field of your order.
Your pet's delicious frozen food leaves our Norfolk factory in either one of our green vans or by delivery experts, DPD.
Our green vans are temperature-controlled so your pet's meals will still be nice and cool on the road. For DPD deliveries, your meals will be safely tucked up in our specially designed frozen boxes. These contain fully recyclable, plant-based liners and extremely cold gel packs that are frozen down to -27°C.
We will either deliver your pet's food to you or leave it at your designated safe place. Don't worry if the gel packs have turned to liquid, they will still be at -15°C to protect your frozen meals.
When you're finished unpacking, remember to pop the cardboard boxes and the plant-based liners in your recycling bin. You can empty gel pack liquid down the sink and take them to your local recycling point.
Every animal is different. Tell us about your cat or dog and we'll give you tailored feeding advice and information based on your pet's needs.
A raw and natural diet can make all the difference. Discover just a few of the wonderful stories from some of our very satisfied customers.