All activity on www.naturesmenu.co.uk (our website) is logged and monitored to help keep personal information secure and to ensure that Natures Menu complies with its obligations under the Data Protection Act 1998 (the DPA) and the General Data Protection Regulation (the GDPR) from May 2018.
We will collect data about you, both personal data (such as your name and contact details) and also special categories of data (such as details of your pets). The personal data and special categories of data will be stored, processed, used and disclosed by us in the following ways:
From time to time we may seek your consent to process, use or disclose your information for any other purpose not listed above.
We are required by law to hold your information for as long as is necessary to comply with our statutory and contractual obligations and in accordance with our legitimate interests as a data controller.
We will use reasonable endeavours to ensure that your Personal Data is maintained and up to date.
We will retain and process your personal information for as long as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
To operate effectively as a business we may need to pass your information on to selected and trusted third parties. The third parties we may share information with are:
Please be assured that when we outsource any processes we ensure that any supplier or contractor has adequate security measures in place. We’ll also require them to comply with privacy principles as part of our contract with them.
We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit www.aboutcookies.org.uk for detailed guidance.
The list below describes the cookies we use on this site and what we use them for. Currently we operate an 'implied consent' policy which means that we assume you are happy with this usage. If you are not happy, then you should either not use this site, or you should delete the cookies having visited the site, or you should browse the site using your browser's anonymous usage setting (called "Incognito" in Chrome, "InPrivate" for Internet Explorer, "Private Browsing" in Firefox and Safari etc.)
These are cookies that are set by this website directly.
These are cookies set on your machine by external websites whose services are used on this site. Cookies of this type are the sharing buttons across the site, which allow visitors to share content onto social networks. Twitter and Facebook currently set cookies. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of our website. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on this website.
You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.
Our website may, from time to time, contain links to and from third-party websites, including those of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies. We don’t accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Once we’ve received your information, we'll use appropriate procedures and security features to try to prevent unauthorised access. Unfortunately, the transmission of information via the internet isn’t completely secure. Although we endeavour to protect your personal data, we can't guarantee the security of data transmitted over the internet. Any transmission of data is at your own risk.
Information supplied by you to us, or that we collect about you, may be transferred and stored by us or processors for the purpose of providing services to you outside the European Economic Area. Where this occurs, we use the model clauses as issued by the European Commission or other appropriate safeguards where applicable. By submitting personal data, you agree to this transfer, storing or processing.
We may monitor the use and content of emails, calls and secure messages sent from and received by us so that we can identify and take legal action against unlawful or improper use of our systems. The main examples of unlawful or improper use are attempting to impersonate Natures Menu, the transmission of computer viruses and attempts to prevent this website or its services from working.
You’re able to correct the information we hold about you as follows:
You’re able to change your preferences relating to communications from Natures Menu and withdraw your consent at any time
If you have concerns about the way we handle your personal data, you can contact the ICO or raise a complaint.
To make a request for information under the Freedom of Information Act please send your request to email@example.com or to:
Freedom of Information requests
Natures Menu Limited, Falcon Road, Snetterton, NR16 2FB
Last updated: May 2018v1